Kounta is a cloud-based Point of Sale (POS) system. Currently thousands of stores around the world reply on the flexibility and scalability of this POS system and, after you read about its features, you’ll want to be one of those businesses too.

Despite thousands of stores using Kounta, their support team are easily accessible with a free 24/7 availability via e-mail, phone or chat. The support team are known to resolve issues quickly. So-much-so in fact, that you will hardly notice the effect of any issues on your business’s trading.

I can imagine that, for some, the main source of concern when trading with a cloud-based system its reliability. However, not only does the Kounta support team balance this issue, but it should also be noted that to secure reliability Kounta is also based on the same infrastructure as companies such as NASA, Netflix, Yelp and TripAdvisor.

Okay, so now that we have alleviated the main concerns, what you really need to know about Kounta is its customisability, portability, efficiency of sale, easy management abilities and integration capabilities. These things are what make Kounta stand out from other POS systems, including those also running cloud-based systems.

Firstly, you can customise your Kounta to suit your business exactly whether it be a local coffee shop or a drive-through coffee franchise. All sites and registers (at different sites or within the one) can be set up under one account! This means you can easily access information and data which would aid in the efficient management of your business. Additionally, the most exciting part of Kounta’s customisability is that you can use the POS system on any device whether it be a desktop computer, a portable mobile or device and even payment devices! Further, Kounta lets you customise your menu and sale screen in the system to suit your needs and easily enables you to build table layouts and edit prices, taxes, discounts and billing options for your stores/s. Also, Kounta enables you to set up multiple payment options and easily manages production and delivery through its ability to assign orders to tables, takeaway or delivery and send the information directly to the necessary part of the business e.g. the kitchen.

Secondly, as an appeal for those who have a strong customer focus, Kounta also enables you to build customer relationships. Kounta gives you the ability to collect customer details (name, e-mail, phone number and order preferences) and offer VIP discounts that will ultimately strengthen relationships and drive sales and revenue. For those who have never focused to hugely on the customer relationships it is important to know that customer connections can guide marketing campaigns through gathered feedback and can simply be sourced through e-mail and/or documented customer choices.

Lastly, Kounta can provided detailed reports on your business while also having the ability to be integrated with other technologies that your business may already or can, in the future, choose to use. This ability is above what most POS systems can offer. Real-time reports are available that will enable you to see daily sales of your business even when you are not there! Generated reports will also enable you to see what products are selling, when your busiest times of the day are and even who your best performing staff are. Further, business efficiency can also be grown through Kounta when technologies such as payment terminals, accounting software, employee scheduling tools (e.g. Deputy) and loyalty programs are integrated into the system. Worried that you won’t know how to integrate these technologies? Well, that’s one of the reasons Express Cloud Solutions are here!

Express Cloud Solutions can take care of everything for you and are even available to provide free demonstrations and trial accounts to anymore who is curious about the POS system. Just e-mail info@expressclouds.com.au if you are interested in a trial, demonstration or even if you just have a few questions to help you with your next-move decisions!